FAQs


MyUSA Credit Union Frequently Asked Questions – FAQs

At MyUSA Credit Union, we’re committed to delivering affordable, trusted, and local financial solutions that make banking simple and stress-free. This FAQ page provides quick answers about accounts, loans, online and mobile banking, and other member services. If you can’t find what you need, our team is always here to help.

General FAQ

Our routing number is 242278742. If you are having funds put in or taken out of a checking account, be sure to include your check digit at the end of your account number.

Yes, we will consider an applicant’s credit history when making a decision on a loan application. If you are having trouble or are unsure about your credit history, talk to one of our Certified Credit Union Financial Counselors for help.

Becoming a member at MyUSA CU is easy. Simply go to our online account opening site and in about 5 minutes you’ll be a member!

To ensure seamless direct deposits or automatic withdrawals from your account, be sure you are using the correct account number and routing number – 242278742. For a checking account, read the MICR line off your check book. If you are unsure feel free to contact or call us at 800-633-8905.

We have a form you can complete that will give the Credit Union the authority to return the ACH withdrawal as either an “Unauthorized Withdrawal” or “Revoked Authorization”, and redeposit the amount back into the account it was drawn from. Call 800-633-8905 for more information.

  • Original death certificate – we will make a copy, but do need to see the original
  • Probate paperwork (if applicable)
  • Your current photo ID

Online Banking and More Mobile App Frequently Asked Questions

When entering your password and/or security question to access the new Online Banking, you may encounter a message. Please note: this does not mean that your account or password have been compromised. This message is also not originating from MyUSA CU’s Online Banking. Instead, it is originating from Chrome, as the browser now features built in functionality where it can intercept password fields and compare them against lists of compromised passwords from the dark web. 

This security feature is part of Online Banking and the Mobile App and is designed to help protect your account and personal information.

  1. Click on the Gear Icon next to Favorite Accounts
  2. Click on the Three Horizontal Bar Icons next to the account you want to move and Drag and Drop it where you would like it in the order
  3. Click Save
  4. Click Home in the navigation bar next to the MyUSA logo

If you are the owner of multiple accounts, contact MyUSA Credit Union to activate Jump features.

  1. Click on the Down Arrow next to your name in the right-hand corner
  2. Select the Account you want to view

Online Banking > Pay & Transfer in the Navigation Bar > Quick Transfer. Contact MyUSA Credit Union to set up the ability to switch memberships or transfer to/from another financial institution (known as A2A transfer).

Yes! Once logged in, select Member Services from the navigation bar, then choose Download Account History. Select the account, date range, and file format you want, then click Download Activity.

An e-mail is sent to Members usually on the 1st, no later than the 2nd or 3rd of the month with a link to Online or Mobile Banking so you may view your current and past eStatements. If you have not received this e-mail:

  1. Have you looked in your email junk or trash bin?
  2. Has your email address recently changed? To check / fix this, log in to Online / Mobile Banking > click the down arrow next to your name > click Personal Info & Settings > click Personal Information.

Yes! In Online Banking or the App click Member Services in the Navigation Bar > ACH Transactions.

Absolutely! You can transfer money to and from MyUSA CU and other financial institutions using A2A (Account to Account). To set up, log in to Online Banking and either:

  1. under Shortcuts > click Account to Account Set Up Form.
  2. click Member Services > Helpful Links > complete the Account to Account Transfer.

Once set up, the other financial institution will be another option for you under Quick Transfer.

Absolutely! You can use Pay Anyone to send money through both Online Banking and the Mobile App.

In Online Banking: Select Pay & Transfer, then choose Pay Anyone.

In the Mobile App: Select Move Money, then choose Pay Anyone.

After logging into Online Banking, go to your checking account and click Account Details – then:

  1. In Transaction History, the cleared draft # will be shown > click View Check.
  2. Or enter the check # in the Search Transactions fields.

Click the arrow next to your name in the top right-hand corner > Click on Personal Info and Settings > Click on Message Center

Your credit card will appear as a loan in Online Banking and the Mobile App, where you can view your current balance and transaction history.

Mobile App Frequently Asked Questions

heart with swoosh

If you’re not seeing the latest navigation or features in the MyUSA Credit Union Mobile App, you may need to update the app. Visit the App Store or Google Play and check for an available update for the MyUSA Credit Union Mobile App.

Don’t worry—you will not need to change your username, password, or security questions when you update the app.

Yes! Simply click the customizable profile icon in the top right-hand corner to switch accounts.

Yes! Simply select Accounts in the footer and log in when prompted. Once you’re logged in, you can select the gear icon to choose which accounts you want to display and arrange them in the order you prefer.

Download on the App Store — for iPhone/iPad

Get it on Google Play — for Android

The MyUSA Credit Union Mobile App makes managing your finances easy and convenient. View your account balances and transaction history, make transfers, deposit checks, pay bills, apply for a loan, find a Shared Branch, and more.

Yes! You can use your fingerprint, Face ID, or other biometric security features supported by your device to quickly and securely access the MyUSA Credit Union Mobile App. You can also choose to use a 4-digit PIN. To set up this convenient security feature, open the app, select My Accounts, and follow the prompts.

Yes! You can easily pay your bills through the MyUSA Credit Union Mobile App. Simply log in, select Move Money, and then choose Bill Pay to get started.

Yes! You can deposit checks right from the MyUSA Credit Union Mobile App. Log in to the app, select Deposit from the button in the footer, and follow the instructions on the screen to complete your mobile check deposit.

Bill Pay Frequently Asked Questions

There are two types of payees: electronic and check. Depending on the payment arrangement we have with your vendor, your payment is sent electronically or by check. For electronic payments, the funds to cover a bill payment are withdrawn from the funding account on the selected payment date. For check payments, the funds are withdrawn when the check clears, after the payee deposits the check.

Mobile App – click Move Money in the footer > click Bill Pay > click Payments

Online Banking – click Pay & Transfer > click Bill Pay > click Payments

When setting up a payment, be sure to pay special attention to the “Estimated Delivery” date to the left of the calendar. Make sure this date is on, or prior to, your due date. Payments set up after 5:00 pm ET will be processed on the next business day. When you click Submit Payment, be sure to click the OK button on the next screen to complete the payment process.

Mobile App – click Move Money in the footer > click Bill Pay > click Account & Settings > click Unenroll

Online Banking – click Pay & Transfer > click Bill Pay > click Accounts & Settings > click Unenroll

Note: Be sure you cancel any pending payments first and make other payment arrangements with your vendors.

SavvyMoney Frequently Asked Questions

SavvyMoney Credit Report provides you all the information you would find on your credit file including a list of open loans, accounts and credit inquiries.  You will also be able to see details on your payment history, credit utilization and public records that show up on your account. Like Credit Score, when you check your credit file, there will be no impact to your score.

The program is a free service for Members and is a great resource to help you improve your credit score. Plus, we’ll provide you personalized tips on improving your score and send you special offers! You can refresh your report daily without any negative affects to your score.

SavvyMoney also monitors your credit report daily and informs you by email if there are any big changes detected such as: a new account being opened, change in address or employment, a delinquency has been reported or an inquiry has been made. Monitoring helps users keep an eye out for identity theft.

You can find SavvyMoney in both our Online Banking and Mobile App.

SavvyMoney provides a detailed view of your credit report, including your open loans and credit accounts, recent credit inquiries, payment history, credit utilization, and any public records appearing on your credit file. Checking your credit report through SavvyMoney is a soft inquiry and will not negatively impact your credit score.

No. SavvyMoney is entirely free and no credit card information is required to register. The best part-since is, it is part of Online Banking and the Mobile App there are no additional username or passwords needed.

As long as you are a regular user, your credit score will update every month. You can click “refresh score” as frequently as every day by navigating to the detailed SavvyMoney site from within Online Banking or the Mobile App.

No. Checking SavvyMoney is a “soft inquiry”, which does not affect your credit score.  Lenders use ‘hard inquiries’ to make decisions about your credit worthiness when you apply for loans.

Yes. SavvyMoney will monitor and send email alerts when there’s been a change to your credit profile.

SavvyMoney pulls your credit profile from TransUnion, one of the three major credit reporting bureaus, and uses VantageScore 3.0, a credit scoring model developed collaboratively by the three major credit bureaus: Equifax, Experian, and TransUnion. This model seeks to make score information more uniform between the three bureaus to provide consumers a better picture of their credit health.

There are three major credit-reporting bureaus—Equifax, Experian and Transunion—and two scoring models—FICO or VantageScore—that determine credit scores. Financial institutions use different bureaus, as well as their own scoring models. Over 200 factors of a credit report may be taken into account when calculating a score and each model may weigh credit factors differently, so no scoring model is completely identical. No matter what credit bureau or credit scoring model is used, consumers do fall into specific credit ranges: Excellent 781–850, Good 661-780, Fair 601-660,
Unfavorable 501-600, Bad Below 500.

No. MyUSA Credit Union uses its own lending criteria for making loans.

No. SavvyMoney is a free service to help you understand your credit health, how you can make improvements in your score and ways you can save money on your loans with MyUSA Credit Union.

SavvyMoney can help you manage your credit so when it comes time to borrow for a big-ticket purchase, like buying a home, car or paying for college. You have a clear picture of your credit health and can qualify for the lowest possible interest rate. You’ll also see offers on how you can save money on your new and existing loans with MyUSA Credit Union.

SavvyMoney makes its best effort to show you the most relevant information from your credit report. If you think that some of the information is wrong or inaccurate, we encourage you to take advantage of obtaining free credit reports from www.annualcreditreport.com, and then pursuing with each bureau individually. Each bureau has its own process for correcting inaccurate information but every user can “File a Dispute” by clicking on the “Dispute” link within their Credit Sense Credit Report.

Based on your SavvyMoney information, you may receive MyUSA Credit Union offers on products that may be of interest to you. In most cases, these offers may have lower interest rates than the products you already have. The educational articles, written by Jean Chatzky and the SavvyMoney team, are designed to provide helpful tips on how you can manage credit and debt wisely.

Refer a Friend Frequently Asked Questions

To refer a friend or family member, complete our online referral form with their information and tell them about your experience with MyUSA Credit Union. You can also have your referral mention your name when they open their account.

Once you submit our online referral form, a member of the MyUSA team will reach out to your friend or family member to learn more about their financial needs, answer their questions and help them explore becoming a Member. If they become a Member and meet the program requirements, you’ll both receive a $75 referral reward.

The MyUSA Credit Union referral program makes it easy to share the benefits of being a Member with your friends and family. Complete our online referral form, and a member of our team will reach out to your referral. Your referral can also simply mention your name when they open their account. If they open a qualifying account and you both meet the program requirements, you’ll each receive a $75 referral reward.

You can earn $75 for each friend or family member who qualifies for the referral reward, up to $225 in a calendar year.

To earn your $75 referral reward, tell your friends and family about MyUSA Credit Union or complete our online referral form. We’ll take it from there! As long as you meet the program requirements, you’ll receive your $75 referral reward once your referral opens a qualifying account.

Your friend or family member must open a Membership Savings Account and either open a checking account that receives at least $100 in direct deposit, or an eligible loan product. Credit cards are not eligible for this program.

Once your referral meets the program requirements and their qualifying account is open, both you and your referral will receive a $75 reward deposited into your primary share accounts. Please allow 3–5 business days after the account is open for the reward to be processed and appear in your account.

Feel free to refer as many friends and family members as you’d like. You can earn referral rewards for up to three qualifying new Members per calendar year.

Membership at MyUSA Credit Union is available to most individuals in Southwest Ohio. Specifically, individuals who live, work, worship, or attend school in Butler, Clark, Greene, Miami, Montgomery, or Warren County may be eligible to join. Immediate family members of current Members may also be eligible for membership.

Credit Card Frequently Asked Questions

833.925.2928

855.961.1602

866.279.1399

Calls answered 8 a.m. to 8 p.m. EST

833.933.1681 (Domestic)

812.647.9794 (International)

SMS/text messaging or phone call. Email is being considered as a future enhancement but it not available at this time. We only reach out to you between 9 am-9 pm, based on your time zone.

Yes, you can opt out of receiving SMS/text alerts. Instructions are provided in all messages.

A contactless card uses short-range wireless technology to make secure payments between a contactless card and a contactless checkout terminal. When you tap your card near the Contactless Symbol, your payment is sent for authorization. There is no need to swipe, dip or insert your card. Look for the contactless symbol.

Yes. Your contactless card will continue to have contact functionality, so it can still be inserted or swiped at merchant locations without tap to pay at check-out terminals. Additionally, you can continue to use your card information at online

Retailers that accept contactless payments will display the Contactless Symbol. Look out for it wherever you shop.

Online Banking: log in to online banking > under Shortcuts > click on Debit Card Temp Limit Increase

Mobile App: log in to your mobile app > on the Home Page > click on Temp Debit Limit Increase

Home Loans Frequently Asked Questions

  • Minimal Down Payment and Closing Costs. Down payment 3.5% of Sales Price.
  • Eliminates need for separate Mortgage Insurance approval!
  • Gift for down payment and closing costs allowed.
  • No reserves are required.
  • Seller can credit up to 6% of sales price towards buyers closing costs and prepaid items.

Yes. There is a liberal LTV’s 97.75% rate and term: different criteria than conventional loan. Streamlines allowed without an appraisal.

The VA Loan is designed for veterans and service personnel. Eligibility for the VA loan is defined as Veterans who served on active duty and have a discharge other than dishonorable after a minimum of 90 days of service during wartime or a minimum of 181 continuous days during peacetime. There is a two-year requirement if the veteran enlisted and began service after September 7, 1980, or was an officer and began service after October 16, 1981. There is a six-year requirement for National guards and reservists with certain criteria and there are specific rules concerning the eligibility of surviving spouses.

For complete details on this program, please visit the US Department of Veteran Affairs. All veterans must qualify, for they are not automatically eligible for the program.

Insurance Frequently Asked Questions

As a MyUSA Credit Union Member, you qualify for group rates, which could save you money on your auto or homeowner’s insurance, and your rate is guaranteed for a full year. Get an auto or homeowner’s insurance quote online in minutes by calling 1-855-483-2149.

FAQ

TruStage® Auto & Home Insurance Program is made available through TruStage Insurance Agency, LLC and issued by leading insurance companies. To the extent permitted by law, applicants are individually underwritten; not all applicants may qualify. Discounts are not available in all states and discounts vary by state. A consumer report from a consumer reporting agency and/or motor vehicle report will be obtained on all drivers listed on your policy where state laws and regulations allow. Please consult your policy for specific coverages and limitations. The insurance offered is not a deposit and is not federally insured. This coverage is not sold or guaranteed by your credit union.

To protect the ones you treasure most, you need the right life insurance plan. Your family could face challenging financial obligations if you’re not there. Plan for them now with benefits to help with:

  • Funeral costs and final medical bills
  • Mortgages and other outstanding debts
  • Food, utilities, and other living expenses
  • College or childcare costs
  • Your spouse’s retirement

Not sure how much or what type of insurance you need? A licensed TruStage representative (a MyUSA CU partner) can help you understand your options. Call now for a personalized needs assessment, accurate answers to your questions, and affordable, versatile options to fit your lifestyle and budget. Let us help you take care of your greatest treasure. For more information, call toll-free: 1-855-860-7483.

FAQ

TruStage® Life Insurance is made available by TruStage Insurance Agency, LLC and issued by CMFG Life Insurance Company, PO Box 61, Waverly, IA 50677‑0061. The insurance offered is not a deposit, and is not federally insured, sold or guaranteed by your credit union. © 2018 TruStage Insurance Agency.

No one expects a serious accident or injury, yet sometimes the unexpected happens. MyUSA CU want you to know how Accidental Death and Dismemberment (AD&D) insurance could help you plan to protect your family’s future. AD&D coverage includes benefits for death or dismemberment as a result of a covered accident. In addition, benefits for covered accidents also include the following:

  • Common Carrier Accidental Death pays twice the face value of your additional coverage if your loss occurs on a common carrier
  • Education Assistance pays a benefit for each dependent child who is enrolled as a full-time student in an institution of higher learning
  • Anti-inflation benefit increases the benefit up to 125% of the original amount of coverage, after two years of continuous coverage
  • Coverage for accidental loss of hearing, limb, eyesight, speech and more

There is guaranteed acceptance for credit union members, and no physical exam or health questionnaire is required. AD&D insurance offers an easy way to help plan for your family so even the unexpected doesn’t catch you unprepared. To learn more, call 1-855-882-9536.

FAQ

TruStage is insurance the credit union way. Their products and programs are made available through TruStage Insurance Agency and underwritten by CMFG Life Insurance Company and other leading insurance companies. Our products are only offered to credit union members. Today, more than 15 million members rely on us for our products, programs, services, expertise and experience. With a commitment to dependability and a members-first philosophy, we help you protect what matters most.

You can visit their website at TruStage.com or call the toll-free number 1-88-TRUSTAGE (1-888-787-8243).

Franklin-Madison brings consumers the best insurance offerings that protect them and their well-being. They provide coverage through Minnesota Life Insurance Company.

Simply call 1-877-420-4888 from 7am to 8pm (CT) Monday through Friday.

When we decided to add to our insurance products available to our members, we wanted to join with an agency we knew could offer a variety of valuable coverages at affordable rates. That’s why we authorized TruStage to offer their products to our members.

They have a strong commitment to protect member information and have allocated significant human and technical resources to manage and protect member data. Their employees also go through mandatory privacy training.

The phone representatives will discuss your life situation and recommend plans that will help you accomplish your goals. They’ll suggest some appropriate TruStage Insurance products, but the choice to buy is completely yours. No pressure – just information to help you make an informed decision.

Your name can be removed from future mailings by calling the TruStage Insurance Program Support Team at 1-800-428-3932, extension 4632007. You can also email your full name, address and date of birth to TruStageProgram@cunamutual.com.

Please note: It is not possible to suppress a name from a mailing that is already in progress. Due to processing and printing time, it takes approximately two months for suppression to affect mailings.

No. You must complete and return the enrollment form (typically mailed once or twice a year).

No. The no-cost basic coverage is our gift to you as long as you have an account with us.

Yes. You’re covered 24 hours a day, worldwide.

CU Talk Frequently Asked Questions

CU Talk is a voice response solution, providing you 24/7 financial services from anywhere in the world. You can check balances, transfer funds, make loan payments, and more!

To help protect our Members and enhance account security, the following security measures and access guidelines apply to CU Talk:

Inactive Access
If you have not accessed CU Talk within the past 60 days, your access will be deactivated. To reactivate your access, simply call us at 800-633-8905.

Check Requests
For security reasons, checks cannot be requested through CU Talk.

Account Transfers
CU Talk allows you to transfer funds between accounts under your own account number. Transfers to a different account number are not available through CU Talk.

For example, if your account number is 12345, you can transfer funds between your Main Share, Checking, Credit Card, Loan, and other accounts associated with account number 12345.

New Member Access
New Members are not automatically enrolled in CU Talk. To request access, simply call us at 800-633-8905.

Financial Wellness Frequently Asked Questions

You can start improving your financial wellness with the following steps:

  • create a monthly budget
  • build an emergency find
  • pay bills on time
  • monitor your credit score
  • reduce high interest debt
  • set realistic financial goals

A good goal for an emergency fund is to save three to six months of essential living expenses. If that feels overwhelming, start small. Even saving a little each month can make a difference over time. Setting up automatic transfers or using Debit Card Round Up to save the spare change from everyday purchases can help you build your emergency fund without changing your daily routine. Some financial advisors suggest saving six to twelve months of expenses if your budget allows.

You can improve your credit by paying bills on time, keeping credit card balances low, avoiding unnecessary new credit applications, and checking your credit report regularly for accuracy.

No. Checking your own credit score is considered a soft inquiry and does not affect your credit score.

You can request your credit report for free from each of the three major credit bureaus by visiting AnnualCreditReport.com. You’re entitled to one free report from Equifax, Experian, and TransUnion every 12 months. When requesting your report, you’ll need to verify your identity with personal information such as your name, address, Social Security number, and date of birth.

MyUSA Credit Union members can also access their credit report and view their credit score for free through SavvyMoney, making it easy to monitor credit health anytime. Keep in mind that while your credit report is available for free in certain ways, some services may charge a fee if you choose to purchase additional copies of your credit score or detailed credit information.

A credit report is a detailed record of your credit history, including your payment history, account balances, credit inquiries, and other information reported by lenders. A credit score is a three-digit number calculated from the information in your credit report that helps lenders evaluate your creditworthiness. Regularly reviewing both can help you understand your financial health and identify opportunities to improve your credit.

List your monthly income and expenses, identify areas where you can reduce spending, and set aside money for savings before spending on discretionary items. Review your budget regularly and adjust as your needs change.

Start by reviewing all of your debts, creating a repayment plan, and prioritizing higher interest balances. If you need additional guidance, financial education resources and debt management tools can help you get back on track.

Saving is generally for short term goals and emergencies, while investing is typically intended for long term growth. Both play an important role in a healthy financial plan.

It’s a good idea to review your financial goals at least once a year or whenever you experience a major life event, such as changing jobs, getting married, buying a home, or having a child.

Explore MyUSA Credit Union’s financial education resources, budgeting tools, calculators, and credit education to continue building healthy financial habits at your own pace.

MyUSA Credit Union offers resources to help Members improve their financial wellness, including:

  • Budgeting and financial education resources
  • Credit score monitoring
  • Credit building products
  • Savings accounts
  • Financial calculators
  • Educational articles and tools

You should consider refinancing a loan when it may help you save money or improve your monthly budget. Common times to refinance include when interest rates have dropped, your credit score has improved, or you want to lower your monthly payment by extending the term of your loan. Refinancing can also be helpful if you want to consolidate debt or switch to a loan with more favorable terms.

Automatic savings help you reach your goals by consistently moving money into savings before you have a chance to spend it. By setting up recurring transfers, you can build your savings over time without having to think about it each month. You can also accelerate your progress with Debit Card Round Up, which rounds your everyday debit card purchases up to the nearest dollar and deposits the difference into your savings account. Together, these simple tools make it easier to stay disciplined, build an emergency fund, and make steady progress toward goals like vacations, home purchases, or major expenses.


There’s no one-size-fits-all answer, but a balanced approach is often best. If you don’t have any savings, start by building a small emergency fund so you can handle unexpected expenses without relying on credit. At the same time, focus on paying down high-interest debt, since it can cost you more over time. Once you have a basic safety net in place, you can shift more money toward debt repayment while continuing to build your savings gradually.

Loan Protection

Life is unpredictable. You may worry about unexpected, real-life events that could leave you scrambling to pay your monthly bills. Debt Protection can give you peace of mind by helping to relieve financial pressure. With Debt Protection, your loan or monthly loan payments may be cancelled up to a maximum amount. You select the plan that provides protection due to death, disability, or involuntary unemployment.

Protection

  • Single and joint coverage
  • Safeguard your family’s financial security
  • Preserve your credit rating

Convenience

  • Add to your monthly payment
  • Simple claims process

Eligibility

  • Protection to age 70
  • A few eligibility questions only, no medical exam

* Your purchase of any of the above ancillary products is optional – whether or not you purchase any of these products will not affect your application for credit or the terms of any existing credit agreement you have with us.

The second you drive your vehicle off the lot, it drops in value. If your vehicle is stolen or damaged and deemed a total loss, you’re responsible to pay the difference between what you owe MyUSA CU and what your insurance company says your vehicle is worth.

With MyUSA’s Guaranteed Asset Protection (GAP), you can help bridge the “gap” between the amount you owe and the amount your insurance company will pay on your behalf. GAP provides protections on both new and used vehicles.

Benefits

  • Low-cost protection that comes with a 60-day free look
  • Protection up to 84 months
  • GAP will help cover your deductible if there is a “gap” after the primary insurance settlement is paid*
  • The GAP premium can be added to your loan with minimal effect on your monthly payment, and it can be added after the loan closes

* Deductible is covered as part of the deficiency balance and is not paid directly to the borrower

Protect the investment you’ve made in your new vehicle! If you desire the peace of mind that comes from knowing the money you invested in your auto is protected, then you may want to consider Depreciation Protection Waiver* (DPW).

If your auto is ever totaled or stolen and not recovered at any time over the life of the loan, DPW will kick in and help by waiving some or all your loan balance in the event of the total loss of your auto. The waiver benefit is equal to the difference between your auto’s MSRP or retail value at the time of DPW purchase, less the amount of your loan balance at the time of total loss. (The benefit cannot exceed the DPW addendum limit or your outstanding loan balance at the time of total loss.)

Benefits

  • Benefit triggered by collision or comprehensive total loss, including theft
  • Life of loan protection
  • No mileage, make, or year restrictions
  • 100% refundable in the first 60 days

Ideal for those who

  • Put money down or have equity in the vehicle
  • Make accelerated loan payments
  • Desire protection from vehicle depreciation

* Maximum Waiver benefit can vary depending on level of protection selected and/or offered.

ADR is only available when either GAP or DPW has been purchased. It pays for all or a portion of a primary insurance deductible.

Benefits

  • Pays deductible for both total and non-total loss events* (with UNLIMITED losses per year)
  • Coverage remains in effect even after the loan is paid in full, up to 3 years
  • Covers ALL vehicles titled to and insured by you
  • Provides opportunity to increase primary insurance deductible, thus decreasing the monthly premium
  • Provides risk mitigation for young drivers

* Loss is defined as an event for which the Auto Insurance Company has approved and paid a collision or comprehensive claim which exceeds the Auto Insurance Policy deductible for the Covered Auto. Reference policy for details.

Avoid costly vehicle repairs with Route 66 and their top-of-the-line extended warranty plans. Their Mechanical Breakdown Protection extends coverage to virtually any make and model, regardless of age or mileage. Coverage is even transferable if you sell your vehicle before the plan expires.

Buying a vehicle is one of the largest purchases you’ll make, so protect it with a Route 66 warranty!

Benefits

  • Claims paid at the time of repair directly to the repair facilities
  • Repairs can be done at a licensed facility of your choosing
  • No deductible*
  • Cost of coverage can be integrated into your loan with virtually no effect on your monthly payment
  • 30-day money back guarantee

Additional Benefits

  • 24-hour roadside assistance
  • Rental vehicle assistance
  • Total loss refund

* Member is responsible for diagnostics, fluids, and any applicable sales tax