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CC Balance Transfer
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5.25% fixed 30-year mortgage
7383537
Direct financial benefit to our Members this year*
501637
Saved by Members on Auto Loans this year*
1525
Zogo Financial Education Rewards Redeemed
1856
Direct financial benefits per loyal Member household this year*
Adventure Awaits
From daily drivers to weekend adventure machines, we make financing easy. We provide local, trusted, and affordable financing for auto and recreational vehicles. Whether it’s a car, truck, motorcycle, boat, camper, or RV, our team delivers competitive rates, flexible terms, and personal service you can always count on.
Your Home Awaits
Whether you’re buying your first home, upgrading to a family-friendly space, or investing in a forever home, our team makes the process simple with competitive rates, flexible terms, and guidance every step of the way. With MyUSA’s local, trusted, and affordable options, getting your keys has never been easier.
What Our Members are Saying About Us – Member Testimonials
“I opened my first account here 20 years ago and couldn’t be happier. This credit union has helped me through every point in my life from low interest loans, financing a new car at fixed rates, and financial hardships during rough patches. I can trust they have my financial well-being in mind. They have always provided resolution to any concerns I’ve had and offered solid advice that has helped me significantly.”
“Had an issue with a stop payment on my checking account and the Kettering office fixed this issue immediately without any hassles. I have been a Member since 1996…and all my experiences with these folks have been wonderful. Fred at the branch is fantastic. Would recommend this place to anyone.”
Lilly C.“Wonderful! Extraordinary service!”
Sophie“We had an appointment with Colleen at the Crawford branch to see if we could get pre-approved for a loan and she was so patient with us, given we brought along our 2 toddlers. She didn’t mind that the kids came along, and actually helped entertain them! she has helped us in the past and always comes through. She is committed to the Members and dedicated to her work!”
“I have been a customer here for a long time. I usually go to the drive thru and occasionally go inside. The tellers are all really nice, kind, and friendly when I go to the credit union. It is so great for these young ladies to be so kind and always smiling. This ole woman really appreciates that!!! I do talk a lot but she always listens to what I have to say. Her name is Cokee and she is a teller at the Crawford Street location. All the ladies there are awesome!!! Great customer service!!!”
Julie B.“While depositing a check, Dina suggested I move my funds to another account that would earn money rather then just sit stagnant. I truly appreciate you Dina.”
Lyle H.“My banking experience is always amazing at MyUSA! The staff knows me by name and is always advocating for how their banking solutions can help me. If you’re looking for the small bank (credit union) feel but the large bank (credit union) benefits, MyUSA is the way to go!”
Landon S.“Dina was very helpful and very knowledgeable with everything. We appreciate her so much. Thank you so much for helping us with our loan.”
Michelle“Dina (Vandalia, OH location) was patient and knowledgeable and made some good recommendations without being pushy. I highly recommend her.”
Nancy.“I love my Credit Union! Been banking at the Credit Union for over 20 years. Staff has always been helpful. Especially Colleen! Thank you so much.”
Jeri C.“MyUSA has been a tremendous help and they have wonderful customer service! Everyone there is super friendly and are always very fast with any service you need helped with.”
Luke S.“Dina at MyUSA Credit Union was fantastic. She made the process of securing a car loan for me in such a timely manner. Very knowledgeable and processional. I was nervous with the process and she was very accommodating.”
Helen M.“Katlyn assisted me in getting a new debit card. …I was telling Katlyn about a fraud situation and she gave me her card and said that if my new card had not come in by the following Wednesday to let her know and she would help me out. …she contacted the main office and had a debit card made up right away, had it delivered to her location, and I went and picked it up this morning…. Thank you so much Katlyn for your great great customer service!”
“Opened accounts here, as well as two car loans, and these folks are the absolute BEST to work with. Professional, courteous, efficient, and thorough…and all of that despite the disruption of construction. I’ve been with a local CU competitor for years and have never received the level of service that I have with MyUSA, which makes the switch that much easier. Special thanks to Alex and Christina for all the extra customer service — truly appreciate you and your entire team!”
Cindy C.“The people at this place are always SMILING, PROFESSIONAL and CARING. THANK YOU FOR ALL YOU DO FOR US.”
Barbara A.“Dina is a very kind woman and a very knowledgeable person. She helped us through the process of our savings account.”
Temo T.“Very helpful and friendly people. Have a problem with your account they help solve it.”
Frang“My husband and I had a WONDERFUL experience with Dina! She is so friendly and extremely helpful. We had a lot of questions and things we wanted to accomplish during our appointment and she never once made us feel like we were taking up too much time. So thankful for Dina and the MyUSA team!”
Leah D.“I feel like I’ve been banking here forever. The ladies at my branch greet me by name, ask me questions regarding past conversations we have had, and treat me like more than just a member. They have never failed to answer any question I had and any problems I have had were answered or corrected quickly.”
Lacey“I needed to refinance my equity line from a variable rate to a fixed rate and Dina was wonderful! I was able to include some credit card debt and now have a lower payment at a fixed rate. I’m so happy and grateful and I have Dina to thank for that!! She was super helpful! Thanks, Dina! ”
Cornelia S.“Easy and fast loan with no hassle.”
Travis C.“We LOVE our MyUSA girls! They go above and beyond for us every time we need anything! We truly appreciate you!”
Jody G.“The employees at the Dorothy Lane MyUSA CU were extremely helpful the second I walked in the door….Rachel…helped me through a tedious transaction with professionalism and kindness. I also appreciate the “get to know your teller” sheets, cute touch.”
Liz F.“Dina was the nicest ever and helped me step by step on how to manage my money. She also answered all questions that I had and was just really helpful to me. She made my bank experience for the first time a great experience!”
Tyrese C.“Amazing, quick service. Everyone who works there is wonderful. Very nice and welcoming. Plus there aren’t any sketchy fees like at banks, which is really nice. Absolutely would recommend this credit union.”
Loren D.“It was great working with Dina on a personal loan. She communicated with me every step of the way to make sure I was taking care of.”
Rufhless R.“Through all the changes, there’s been one constant person at MyUSA who is always willing to help us with every question and need we had. Colleen is always willing to help and goes above and beyond! We love Colleen!”
Polly H.“Dina was very helpful in helping me with my account. I received all the needed paper work and a check in a very short time. Dina was a pleasure to deal with and I’m grateful I was connected with her from the beginning.”
Mike P.“Excellent service. Highly recommend.”
Douglas L.“Dina helped me refinance my truck loan so I could free up some cash for a boat purchase. She was a pleasure to work with and made it simple, with her great communication through email and phone calls. After we went over multiple options that were available to me in my certain situation, I decided, and we had everything wrapped up within a matter of days. Thank you again!!!”
Matt D.“Had some questions about my automatic payment for my automobile. Found out we had some discrepancies on my part. Jennifer was more than happy to get it taken care of. I really appreciate the time she spent getting my account fixed.”
Shawn S.“Dina went above and beyond the call of duty to help me secure a loan for a new motorcycle. I’m very thankful for her efforts and glad to do business with MyUSA Credit Union. Thank you Dina!”
Big Al“MyUSA is the best banking deal around! Friendly, caring people. MyUSA offers so many financial solutions that big banks often stumble on. I just had a wonderful customer service interaction with Jennifer. She promptly helped me to get a tax form that I was missing for my taxes. She couldn’t have been nicer and informative. This kind of service is why I love my credit union.”
Jon O.“My banking experience is always amazing at MyUSA! The staff knows me by name and is always advocating for how their banking solutions can help me. If you’re looking for the small bank feel but the large bank benefits. MyUSA is the way to go!”
Landon S.“Dina is a great, caring person. My husband and I had a problem and Dina helped us out. She is a very very friendly person and cares about her customers. Keep up the great work Dina.”
Markeia C.“Always a very easy process on anything. A very laid back Credit Union.”
Leslie T.“Dina was the absolute best! Everything went so smoothly truly like a one stop shop. She helped us with any questions we had, helped things go smoothly and we went out of there feeling like we made a new BFF. Loved our experience with MyUSA.”
Lily L.“I called in to get an approval to use more money on my debit card than is normally allowed. Ayanna took my call with a sweet voice and kind words. Immediately ready to help me remedy this issue. She had to put me on hold, never leaving me on hold for very long. As things took longer she kept checking in with me and apologizing for something that wasn’t her fault. She valued my time as if it was important her. I can say this is by far the best customer service experience I have had in a decade. I want to recognize her for going above and beyond what the normal service people do. She deserves to be rewarded and recognized for her outstanding attributes. It was a pleasure dealing with her. She deserves to be looked at for a higher position. She exudes what you want out of an employee.”
David W.“I called to inquire about a loan and was contacted right away. Dina was very helpful, approachable, friendly, knowledgeable, and professional! She suggested another option and it worked out better for us! She kept in close communication with us throughout the entire process!”
Donna E.“I needed to call the credit union for an issue on my account and spoke with Jennifer. She was not only professional and extremely helpful, but so pleasant and gave me the information I needed. The personal service you get from the credit union is something you don’t get at the big national banks. Just one more reason why I love banking at MyUSA Credit Union.”
Linda A.“Ruth is the absolute best! She always gets me in quickly and thoroughly explains everything with my account questions. I have multiple accounts and am power-of-attorney on others and she is always there to make sure everything is set up as it should be Thanks, Ruth!”
Marlene F.“Moraine Branch has the best service I’ve ever received from a financial institute. The employees have top notch member service.”
George C.“I highly recommend My USA! The team is awesome. Dina has been helping my husband and I for years. Dina is always professional, knowledgeable and treats us like family. Thank you Dina for being my family’s one stop shop.”
Dawn J.“I have been a member here for many years. The workers are the absolute best! Professional, friendly, attentive staff willing to help with anything you need, always making the process feel smooth and non stressful. I appreciate them very much and will continue banking with MyUSA for many more years.”
Chelsey“I was gone for a lot of years and had 0 credit, making it impossible to get a loan. I was able to buy a car and get a personal loan through this credit union. When someone is there for you when you need them, a relationship forms. That’s definitely what I feel for this company. They took a chance on me when other credit unions would not. A special shout out to…the Moraine Branch off of Dixie, for…help and support and advice…”
Krista T.“MyUSA Credit Union has always treated me well with great service. No complaints at all.”