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Locations

However you travel, we can help you get there.

We want to be your BFF (Best Financial Friend).

We’ve got you covered with our many home loan options.

2915519

Saved by Members in the past year*

1467098

Saved by Members on Auto Loans in the past year*

Graduation Cap

18550

Zogo Financial Education Activities completed

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45914

Saved by Members with Lifestyle Loans in the past year*

Financial Education

We’re going all in on education! Our goal is to build the strongest communities possible and empower Members to make smart financial decision to create the life of their dreams. Try our Zogo financial literacy app that provides gamified, bite-sized lessons that allow you to earn IRL gift cards!

Zogo
mobile app

Mobile App

Manage your money on the go, anytime!

  • Face and Thumbprint Recognition
  • Get Your Credit Score
  • Mobile Card Control
  • Remote Deposit Capture
  • Account to Account Transfer
  • Apply for a Loan
  • Alerts

What’s the Buzz?

BFF Perks
Learn how you can earn rate reductions on select loans and boost your savings on share certificates.
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Grow with Us
Let your BFF (Best Financial Friend) help you save for the future.
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Refer a Friend
Help us grow stronger by referring your family, friends, babysitter, co-worker, dog sitter, etc… anyone you can think of!

What Our BFFs are Saying About Us – Member Testimonials

“While depositing a check, Dina suggested I move my funds to another account that would earn money rather then just sit stagnant. I truly appreciate you Dina.”
Lyle H.
“My banking experience is always amazing at MyUSA! The staff knows me by name and is always advocating for how their banking solutions can help me. If you’re looking for the small bank (credit union) feel but the large bank (credit union) benefits, MyUSA is the way to go!”
Landon S.
“I love my Credit Union! Been banking at the Credit Union for over 20 years. Staff has always been helpful. Especially Colleen! Thank you so much.”
Jeri C.
“Fred and Monique have always met me with friendly smiles. I appreciate their kind disposition and professionalism. Monique was especially helpful today in doing several banking tasks for me that I’d put off for several months. Kudos to both for a job well done.”
Janice B.
“If you’re looking for excellent customer service, amazingly friendly people, and a hometown credit union, the Piqua branch is the place for you. They consistently go above and beyond to ensure your complete satisfaction. I recently received a fraud text alert MyUSA…I immediately canceled my card and requested a new one…Now I’m going to give a HUGE shout out to Mackenzie, the very nice girl who somehow managed to have my new card in less than twenty four hours. She said it would be at the branch office by three o’clock and it was. Even more impressive is that she called me at home at 2:55 to tell me it had arrived. What???? Actual caring customer service?? Yes indeed! Great job Piqua branch!!!”
Mike M.
“My wife and I had the best and easiest transaction when it came to purchasing a vehicle through MyUSA Credit Union. Monique was so easy to work with and very helpful along the way with the process! She was always pleasant and professional whether it was via email or by phone! Outstanding customer service! Thank you Monique!”
Hudson S.
“MyUSA has been a tremendous help and they have wonderful customer service! Everyone there is super friendly and are always very fast with any service you need helped with.”
Luke S.
“Dina was very helpful and very knowledgeable with everything. We appreciate her so much. Thank you so much for helping us with our loan.”
Michelle
“Katlyn assisted me in getting a new debit card. …I was telling Katlyn about a fraud situation and she gave me her card and said that if my new card had not come in by the following Wednesday to let her know and she would help me out. …she contacted the main office and had a debit card made up right away, had it delivered to her location, and I went and picked it up this morning…. Thank you so much Katlyn for your great great customer service!”
“Holly was a great help with our car loan! Made it easy and professional.”
Chad M.
“My BFF Monique at the Moraine location was simply the best. Very knowledgeable, urgent and communicated clearly. Thank you!”
James D.
“Dina is a very kind woman and a very knowledgeable person. She helped us through the process of our savings account.”
Temo T.
“I feel like I’ve been banking here forever. The ladies at my branch greet me by name, ask me questions regarding past conversations we have had, and treat me like more than just a member. They have never failed to answer any question I had and any problems I have had were answered or corrected quickly.”
Lacey
“I want to acknowledge and praise My BFF at MyUSA named Dina for her caring and kind personality. My husband and I were in the market for a loan…Dina explained every detail, answered every question and literally walked us through each step needed to secure the loan. Dina has a golden personality, a gentle caring voice and her service was impeccable as we were nervous and full of anxiety. MyUSA Credit Union—Vandalia location—has a gem…working for them!!! To anyone needing banking service…let Dina be your BFF because she will go the extra mile to ensure you are happy and taken care of. I highly recommend her for all of my financial needs now and in the future. WE SINCERELY THANK YOU MY BFF AT MY USA!”
“I needed to refinance my equity line from a variable rate to a fixed rate and Dina was wonderful! I was able to include some credit card debt and now have a lower payment at a fixed rate. I’m so happy and grateful and I have Dina to thank for that!! She was super helpful! Thanks, Dina! ”
Cornelia S.
“I’ve been a Member of MyUSA for a long time and have always had a good experience and when I do have problems, they always work with me to resolve the issue. I recently got a loan for a new camper and the loan officer, Monique, was absolutely amazing. Thank you for all your help, Monique! ”
Dwayne A.
“Holly has been so attentive to our needs! The staff is so friendly and ready to help even when they’re close to closing time. We drive 1.5 hours to go to this branch and work with Holly. ”
Lori C.
“The employees at the Dorothy Lane MyUSA CU were extremely helpful the second I walked in the door. My “BFF” was Rachel and she helped me through a tedious transaction with professionalism and kindness. I also appreciate the “get to know your teller” sheets, cute touch.”
Liz F.
“Monique is an excellent member service personnel. She is caring and will help in any way possible. If she can’t at the time, she will find out and follow up with you by call, text, or in person with anything you need. I hope she will never leave. She’s one of the best that you had at this location.”
Ethan D.
“It was great working with Dina on a personal loan. She communicated with me every step of the way to make sure I was taking care of.”
Rufhless R.
“Monique is amazing, honest, and so kind! I’m so grateful that she was the one who helped me with my loan process! She worked magic and made everything I needed to happen, happen for me!!! She’s truly one of a kind.”
Allyson C.
“Dina was very helpful in helping me with my account. I received all the needed paper work and a check in a very short time. Dina was a pleasure to deal with and I’m grateful I was connected with her from the beginning.”
Mike P.
“I usually do my banking online, but since I was in town, I thought I’d stop by in person. Emma was very kind and helpful, and the service was very quick!”
Lee B.
“Excellent service. Highly recommend.”
Douglas L.
“Dina helped me refinance my truck loan so I could free up some cash for a boat purchase. She was a pleasure to work with and made it simple, with her great communication through email and phone calls. After we went over multiple options that were available to me in my certain situation, I decided, and we had everything wrapped up within a matter of days. Thank you again!!!”
Matt D.
“Dina went above and beyond the call of duty to help me secure a loan for a new motorcycle. I’m very thankful for her efforts and glad to do business with MyUSA Credit Union. Thank you Dina!”
Big Al
“Monique helped me step by step with understanding what I have to do to get a loan for my car.”
Rachel S.
“Always a very easy process on anything. A very laid back Credit Union.”
Leslie T.
“Dina was the absolute best! Everything went so smoothly truly like a one stop shop. She helped us with any questions we had, helped things go smoothly and we went out of there feeling like we made a new BFF. Loved our experience with MyUSA.”
Lily L.
“I just want to say that Monique is so amazing, helpful, and very professional. I would recommend her and her professionalism to anyone. She really does good work and is a dependable resource.”
Wonda J.
“Dina is a great, caring person. My husband and I had a problem and Dina helped us out. She is a very very friendly person and cares about her customers. Keep up the great work Dina.”
Markeia C.
“I called to inquire about a loan and was contacted right away. Dina was very helpful, approachable, friendly, knowledgeable, and professional! She suggested another option and it worked out better for us! She kept in close communication with us throughout the entire process!”
Donna E.
“I needed to call the credit union for an issue on my account and spoke with Jennifer. She was not only professional and extremely helpful, but so pleasant and gave me the information I needed. The personal service you get from the credit union is something you don’t get at the big national banks. Just one more reason why I love banking at MyUSA Credit Union.”
Linda A.
“Ruth is the absolute best! She always gets me in quickly and thoroughly explains everything with my account questions. I have multiple accounts and am power-of-attorney on others and she is always there to make sure everything is set up as it should be Thanks, Ruth!”
Marlene F.
“I highly recommend My USA! The team is awesome. Dina Boggs has been helping my husband and I for years. Dina is always professional, knowledgeable and treats us like family. Thank you Dina for being my family’s one stop shop.”
Dawn J.
“Emma, a teller at the Middletown branch on Towne Blvd, was a big help to me! She was very friendly and offered to help me get into my app. She took the time to reset my password and show me how to get back into my account. I really appreciate her help. Thank you Emma!”
Ina R.
“Holly and Katlyn have the best customer service! Every time I go in they always have a big smile on their faces and greet me by name!”
Hunter H.
“Moraine Branch has the best service I’ve ever received from a financial institute. The employees have top notch member service.”
George C.