“I can’t say enough good things about MyUSA Credit Union. The personal customer service is top notch. The staff goes above and beyond to help you resolve issues quickly.”

“Chanel made our experience with my son’s first car loan a great one! She was so helpful and knowledgeable at her job she walked us through every step of the process and went above and beyond what a normal representative would of done. We are glad she was the one that helped us at MYUSA! The whole MYUSA Credit Union was great, but she is a notch above the rest…. :)”

“I wanted to let you know that your new employee Kelly Lee is stepping up and making customer service mean something! As A manager myself for over 15 years it is always a bright moment to run across someone like Kelly who takes ownership of a situation and addresses everything in a professional and timely manner. As a manager myself I always heard about the things my people did wrong but rarely heard about the things done right. I felt you should hear it from someone who has lived it. Well done Kelly!!!”

“I’ve been a member for over 20 years and have received excellent service. When I have questions about my accounts, I receive speedy responses by phone or on the online message board. I’ve found the staff to be friendly, knowledgeable and professional every time, and I’ve even seen staff changes, but the quality of service remains high. I’m very happy with MyUSA.”

“…I’ve banked with them for years and always had a positive experience…everyone knows me by name giving it the “Cheers” atmosphere. They do a great job and you are not just a number to them…”

“Everyone in this place has been more than helpful. I recently had to take over my grandmother’s finances due to her age, health condition, and the fact that a family who was her power of attorney was taking advantage of her. I explained the situation to them and they guided me step by step without making me feeling stupid on how to go about fixing everything. I’m very grateful for people here.”

“Shared branch credit union. Yay. Makes banking so easy as an over the road truck driver. Friendly service.”

“The people that work there always help you with whatever you are trying to accomplish, and if you don’t understand or need help they are there to help you.”

“I came in to refinance an auto loan. My current interest rate is about 23% and payments are $416 a month. I also have quite a bit of debt. MyUSA was able to refinance and pay off seven of my credit cards! I will save nearly $500 a month because of this!! This is a fresh start for me, and I didn’t even think I would get an approval.”

“MyUSA is the bee’s knees.”